本文目录一览:
- 1、2022年12306退票须知,12306退票政策
- 2、12306退票规则
- 3、铁路12306高铁退票规则
2022年12306退票须知,12306退票政策
; 2022年12306退票须知:
1、退票手续可在列车发车前都可以办理,退票款的到账时间一般在15个工作日内。
2、购票时使用现金付款的,在线上购票平台退票后,自退票之日起180天内(含当天),凭购票时的身份证原件到车站窗口领取退票款。
3、如若报销凭证已被领取的,在12306 app退票之后,必须在180天内,拿上已打印的报销凭证和身份证原件到车站窗口确认退票款,当报销凭证交回后,票款会原路返回至支付账户。
4、需要代办退票的,需凭代办人身份证原件、乘车人身份证原件、车票(订单号)到车站退票窗口办理退票。
12306退票政策:
1、退票时间在开车前8天以上的,没有退票手续费;
2、高铁票的退票时间在开车前48小时以上的,收取车票票面价格的5%作为退票费;
3、高铁票的退票时间在开车前24~48小时的,要收取高铁票价格的10%作为手续费;
4、在发车前不足24小时办理退票的,需要扣20%退票费;
5、退票时间在开车前48小时-8天内的,改签或者变更到站至距开车8天以上的其他列车,又在距开车8天前办理退票手续的,收5%的手续费;
6、车开走不足2个小时的,不支持退票,只可以改签成当天其他车次。
12306退票规则
开车前8天(含)以上退票的,不收取退票费;
票面乘车站开车时间前48小时以上的按票价5%计,24小时以上、不足48小时的按票价10%计,不足24小时的按票价20%计。
开车前48小时~8天期间内,改签或变更到站至距开车8天以上的其他列车,又在距开车8天前退票的,仍核收5%的退票费。
办理车票改签或“变更到站”时,新车票票价低于原车票的,退还差额,对差额部分核收退票费并执行现行退票费标准。
上述计算的尾数以5角为单位,尾数小于2.5角的舍去、2.5角及以上且小于7.5角的计为5角、7.5角及以上的进为1元。
退票费更低按2元计收。
铁路12306高铁退票规则
12306高铁退票规则是:
一、高铁如何退票
旅客要求退票时,请在票面载明的开车时间前到车站办理,退还全部票价,核收退票费。特殊情况经购票地车站或票面乘车站站长同意的,可在开车后2小时内办理。团体旅客请不晚于开车前48小时。原票使用现金购票的,应退票款退还现金。原票在铁路售票窗口使用银行卡购票或者在12306.cn网站使用在线支付工具购票的,按发卡银行或在线支付工具相关规定,应退票款在规定时间退回原购票时所使用的银行卡或在线支付工具。
旅客开始旅行后不能退票。但如因伤、病不能继续旅行时,凭列车开具的客运记录,可退还已收票价与已乘区间票价差额,核收退票费;已乘区间不足起码里程时,按起码里程计算;同行人同样办理。
退还带有“行”字戳迹的车票时,请先办理行李变更。
开车后改签的车票不退。站台票售出不退。
必要时,铁路运输企业可以临时调整退票办法,请咨询当地车站或关注车站公告。
二、相关法律
根据梯次退票政策,开车前15天(不含)以上退票的,不收取退票费;在开车前48小时至15天以内退票的,收取票价5%的退票费;开车前24小时至48小时以内退票的,收取10%退票费;开车前24小时以内退票的,收取20%退票费。
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